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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Edwards

Tonya Edwards

February 9, 2024

5  out of  5
rating by Tonya Edwards
"I have been working mostly with Brittany and she is wonderful. She made sure all my questions were answered and the transition for homeowners and auto insurance was seamless. I highly suggest using Tim and his team for your insurance needs!"
We responded:
"Tonya, thank you for sharing your positive experience with Brittany! We're delighted to hear that your transition to homeowners and auto insurance was smooth! Our team members at Tim O’Grady State Farm Agency are indeed committed to providing excellent service to our valued Good Neighbors, and your recommendation is greatly appreciated! -Tim"
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Jessie Tubbs

September 12, 2023

5  out of  5
rating by Jessie Tubbs
"Tim is great but Brittany is the BEST ☆☆☆☆☆"
We responded:
"Thank you so much for your wonderful feedback, Jessie! We agree, Brittany is the best! -Tim"
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Kristin Parker

August 29, 2023

5  out of  5
rating by Kristin Parker
"Awesome staff, always so friendly & ready to help however they can!"
We responded:
"Thank you so much for this kind review, Kristin! So glad our staff was friendly and able to help you! -Tim"
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Dixie Selmon

August 2, 2023

5  out of  5
rating by Dixie Selmon
"Tim was sooo helpful during my switch of insurance ! he saved me money! So glad I went with him as my agent! thanks again Tim!'"
We responded:
"Thank you so much for the kind review, Dixie! I am glad we were able to save you some money also. -Tim"
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Mr. O'Grady

July 18, 2023

5  out of  5
rating by Mr. O'Grady
"THE best, most knowledgeable insurance guy with an awesome, friendly staff!"
We responded:
"Thank you for the kind review, Mr. O'Grady. My staff appreciates the compliment as well! -Tim"
Profile photo of Lori Kernik

Lori Kernik

July 11, 2023

5  out of  5
rating by Lori Kernik
"Tim is HANDS DOWN the best insurance agent in the area!!! He is ALWAYS there when I have any need or concern about any of my policies!!"
We responded:
"Thank you, Lori, for leaving such kind words about Tim O'Grady State Farm. It has been a pleasure helping you determine an insurance plan that fits your needs. Until next time! – Tim"
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Nicole Maitlen

April 4, 2023

5  out of  5
rating by Nicole Maitlen
"Very helpful people. They explain everything."
We responded:
"Thank you for the compliment, Nicole! We strive to provide superior customer service with every interaction. Thanks for being a State Farm customer!"
Profile photo of Kathleen Kell

Kathleen Kell

February 20, 2023

5  out of  5
rating by Kathleen Kell
"I HAVE BEEN WITH TIM FOR MANY YEARS, AND ALL OF MY INSURANCE NEEDS, NO MATTER WHAT THEY MAY BE, HAVE BEEN HANDLED IN SUCH AN EXCELLENT WAY BY TIM AND HIS STAFF EVERY TIME!! I'VE NEVER HAD TO WORRY ABOUT THINGS GETTING DONE PROPERLY, BECAUSE IF TIM AND HIS STAFF SAY THEY'RE GOING TO TAKE CARE OF SOMETHING,YOU CAN COUNT ON IT BEING DONE. THEY'RE THE BEST!!!!! THAT REVIEW WAS FIVE DAYS AGO, AND JUST TODAY, FEBRUARY 20, 2023 A DIFFERENT SITUATION CAME UP.. LIKE ALWAYS TIM WAS RIGHT ON IT, WITH HIS FRIENDLY, KNOWLEDGEABLE, QUICK WAYS. TIM IS AN INSURANCE AGENT GEM!!! KATHLEEN KELL"
We responded:
"Kathleen, thank you so much for this amazing review. We certainly appreciate your business and always strive for amazing customer service. My staff and I really appreciate your compliment! "
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Erin Wikert

February 5, 2023

5  out of  5
rating by Erin Wikert
"Professional, friendly, and always available to help."
We responded:
"Thank you Erin! We appreciate the compliment and strive to provide customers with top notch service! -Tim"
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Tiffany Bumgardner

November 10, 2022

5  out of  5
rating by Tiffany Bumgardner
"Appreciate how effective and help Tim’s team is, from getting quotes to making sure insurance is effective next day. Super helpful in making sure everything was good to go for me even if they were out of the office for a holiday the next day."
We responded:
"Thank you for the great review Tiffany. We do our very best to provide outstanding customer service and we appreciate you business! -Tim"
Profile photo of Mikayla Desirae

Mikayla Desirae

August 4, 2022

5  out of  5
rating by Mikayla Desirae
"The woman who helped me was extremely sweet,very professional and kind. I would 100% recommend this establishment!!!"
We responded:
"Thank you Mikayla! We appreciate the compliment and strive to provide customers with top notch service! -Tim"
Profile photo of Kenda Metcalf

Kenda Metcalf

May 10, 2022

5  out of  5
rating by Kenda Metcalf
"Tim and Brittany saved us money on our homeowners as well as car insurance. With two young drivers we value their time in finding us the best rates. Thanks again!!"
We responded:
"Thank you for your excellent review, Kenda! At Tim O’Grady State Farm, we aim to provide a top-notch customer service experience. Brittany is a huge part of our success! I am so glad we were able to help you with your homeowners and car insurance. – Tim"
Profile photo of Blair Brockmeyer

Blair Brockmeyer

April 25, 2022

5  out of  5
rating by Blair Brockmeyer
"Tim is a true professional with great insurance options and advice."
We responded:
"Thank you for the kind words, Blair! I’m glad we are always able to provide you top notch service! – Tim"
Profile photo of Kyleigh Falcone

Kyleigh Falcone

March 22, 2022

5  out of  5
rating by Kyleigh Falcone
"Tim is amazing to work with! I got into a total loss wreck which was the biggest pain but he made it such a breeze. I was calling and emailing him multiple times a day and he always got everything fixed immediately. He contacted other agencies for me and truly took care of everything he could. It got taken care of quickly and took the stress off of me. The whole ordeal would have been a million times worse if I did not have a good agent like Tim."
We responded:
"Thank you Kyleigh! We appreciate the compliment and strive to provide customers with top notch service! -Tim"
Profile photo of Roseann Falcone

Roseann Falcone

February 23, 2022

5  out of  5
rating by Roseann Falcone
"Tim O'Grady is professional and is knowledgeable when dealing with insurance needs. Made our claim process easy and was accurate in all of the information he gave us. His office staff are wonderful to work with also."
We responded:
"Thank you Roseann! We appreciate the compliment and your business!"
Profile photo of Joel Joseph

Joel Joseph

January 27, 2022

5  out of  5
rating by Joel Joseph
"Very concerned with customers needs and willing to customize policy accordingly. Highly recommended !"
We responded:
"Thanks Joel! We appreciate your business!"
Profile photo of Robert Dodrill

Robert Dodrill

November 18, 2021

5  out of  5
rating by Robert Dodrill
"Tim O'Grady is A Fantastic Insurance Man. He and His Staff are Wonderful, Polite and Always At Your Beckoning Call. If You Need Insurance Call Tim O'Grady State Farm. Because "Like A Good Neighbor: Tim O'Grady Is There!!!""
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Rick Casper

October 18, 2021

5  out of  5
rating by Rick Casper
"Fast service. Very friendly and a great deal on insurance. Outstanding experience."
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Jacob Moore

October 20, 2020

5  out of  5
rating by Jacob Moore
"Jasmine is absolutely spectacular. Always friendly and very attentive. She truly cares about your coverage and will go above and beyond to put you in the best position possible."
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Sassa Frass

September 22, 2020

5  out of  5
rating by Sassa Frass
"Good local agent"
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Nais Salvas

February 28, 2020

4  out of  5
rating by Nais Salvas
"Very nice guys and knowledgeable employees"
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Susan Burris

January 8, 2020

5  out of  5
rating by Susan Burris
"Always ready to help!"
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Jodi Clark

February 20, 2019

5  out of  5
rating by Jodi Clark
"Couldn't find anyone more helpful or friendly."
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Lindsay mounts

December 2, 2016

5  out of  5
rating by Lindsay mounts
"I JUST MOVED TO THE AREA.I WAS HAVING A HARD TIME FINDING AFFORDABLE INSURANCE .SILVIA MADE SURE I GOT A GREAT PRICE.TIM RETURNED MY CALL WITHIN 15 MIN.THESE PEOPLE HAVE THEIR ACTS TOGETHER GREAT JOB THANK YOU. LINDSAY PATRICK"